How to Travel by Air with a Mobility Scooter: Airline Guidelines Explained
Below is a summary of the travel mobility scooter policies for 10 major airlines. Keep in mind that policies can be updated periodically, so it’s best to confirm the details with the airline before you travel.
Delta Air Lines
Delta accepts electric mobility scooters and similar mobility devices. Passengers must notify the airline well in advance of travel. The scooter may need to have its batteries removed or installed according to safety guidelines, and dimensions or weight restrictions may apply. Assistance is provided at the airport for boarding and deplaning.
Delta Accessible Travel Information
American Airlines
American Airlines allows mobility scooters, including electric models. Customers are advised to contact the airline at least 48 hours before departure to arrange special assistance. Batteries (especially lithium-based) often need to be removed or secured per safety regulations, and the device may be checked as baggage if required.
American Airlines Special Assistance
United Airlines
United permits travel with mobility scooters. Passengers should notify special-needs services ahead of time (typically 48 hours prior) to ensure proper handling. Batteries in electric scooters must comply with strict safety standards (often requiring removal and proper packaging), and assistance is available throughout the airport process.
United Airlines Special Needs Information
Southwest Airlines
Southwest accepts mobility scooters as part of its special assistance services. Advance notice is necessary, and electric scooters must follow battery regulations (including removal or proper packaging of lithium batteries). The scooter is usually checked in as baggage, and gate agents can help with boarding procedures.
Southwest Special Assistance
British Airways
British Airways permits mobility scooters for travel. Passengers should notify the airline in advance so that arrangements can be made. For electric scooters, guidelines typically require that batteries be removed or properly secured to meet safety standards. Assistance at check-in and during boarding is available.
British Airways Special Assistance
Air Canada
Air Canada welcomes passengers traveling with mobility scooters. Prior notification is required to ensure that the scooter complies with size, weight, and battery safety regulations (including battery removal for electric scooters when needed). Assistance is provided throughout the travel process.
Air Canada Special Assistance
Lufthansa
Lufthansa accepts mobility scooters for travel but requires that passengers notify them ahead of time. Battery-powered scooters must follow specific safety protocols (which may involve battery removal), and there are size and weight guidelines. The airline offers assistance during check-in and boarding.
Lufthansa Assistance Information
Emirates
Emirates allows passengers to travel with mobility scooters provided that proper pre-notification is made. Electric mobility devices must adhere to strict battery safety rules (often necessitating battery removal or secure packaging). The airline provides assistance with the transfer of the mobility device through the travel process.
Emirates Special Assistance
Qantas
Qantas permits the use of mobility scooters on its flights. Travelers must inform the airline in advance, and for electric scooters, batteries must meet safety standards—typically requiring removal or proper installation. Qantas offers dedicated support from check-in through boarding and disembarkation.
Qantas Special Assistance
Air France
Air France allows mobility scooters subject to advance notice and adherence to safety requirements. For electric mobility scooters, battery regulations must be followed (often involving removal or secure installation). The airline provides special assistance to ensure the safe handling of your mobility aid throughout your journey.
Air France Special Assistance
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Note: Always check with the airline directly for the most current guidelines and specific instructions regarding your mobility scooter, as policies and safety requirements (especially regarding battery handling) can change.
